Privacy Policy

Privacy Policy

Your Privacy Matters - How We Protect Your Personal Information

1. Introduction

  • OMNIWATCHES ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information.
  • This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://omniwatches.store) or purchase our products.
  • By accessing our site or providing your information, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Details: Name, email address, phone number, shipping address
  • Order Information: Product selections, payment details, transaction history
  • Technical Data: IP address, browser type, device information, essential cookies only
  • Communication Records: Correspondence with customer service or sales teams

3. How We Use Your Information

  • To process and fulfill your orders efficiently
  • To communicate with you regarding purchases, inquiries, or support requests
  • To improve our website functionality, products, and services
  • To prevent fraud and ensure transaction security
  • To comply with legal obligations and regulations

4. Legal Basis for Processing (GDPR/CCPA Compliance)

  • Your Consent: When you explicitly agree to specific data processing
  • Contract Necessity: To fulfill our obligations when you place an order
  • Legal Obligations: To comply with applicable laws and regulations
  • Legitimate Interests: To improve user experience and business operations

5. Data Sharing and Disclosure

  • We do not sell or rent your personal data to third parties
  • We may share information with:
    • Shipping Carriers: DHL, UPS, FedEx for delivery purposes
    • Payment Processors: PayPal, Visa, Mastercard for secure transaction handling
    • Legal Authorities: When required by law or to protect our rights
  • All third-party partners are contractually required to protect your data and use it only for specified services

6. Data Security

  • We implement comprehensive security measures compliant with PCI-DSS standards
  • All payment information is encrypted using industry-standard protocols
  • We do not store raw cardholder data on our servers
  • Regular security audits and monitoring protect against unauthorized access

7. Your Rights

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for data processing at any time
  • Object to certain data processing activities
  • Request data portability where applicable
To Exercise Your Rights: Contact us at service@omniwatches.store with your request. We will respond within 30 days as required by applicable privacy laws.

8. Cookies

  • We use only essential cookies necessary for website functionality and order processing
  • We do not use behavioral advertising cookies without explicit consent
  • No user tracking for marketing purposes occurs without permission
  • You can manage cookie preferences through your browser settings

9. Data Retention

  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy
  • Order information is typically retained for 7 years for tax and legal compliance
  • Marketing data is retained until consent is withdrawn
  • Data is securely deleted when no longer required

10. International Data Transfers

  • Your data may be processed outside your country of residence
  • We ensure appropriate safeguards through standard contractual clauses
  • All international transfers comply with GDPR and other applicable privacy laws
  • Data protection levels meet or exceed required standards

11. Policy Updates

  • We may update this Privacy Policy to reflect changes in our practices or legal requirements
  • Material changes will be communicated via email or website notice at least 30 days before implementation
  • Continued use of our services after updates constitutes acceptance of revised terms
  • We encourage periodic review of this policy for the latest information

12. Contact Information

  • General Inquiries: service@omniwatches.store
  • Privacy & Legal Matters: legal@omniwatches.store
  • Response Time: We aim to respond to all privacy-related inquiries within 48 hours

Your Privacy Matters:

  • We are committed to transparent data practices and protecting your information
  • You have control over your personal data and how it's used
  • Our team is dedicated to addressing any privacy concerns promptly

Thank you for trusting OMNIWATCHES with your personal information.

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